Returns & Exchanges

At Syrup® Cosmetics, we want you to glow with confidence; if you are not entirely satisfied with your purchase, we offer a 30-day window for returns on unused or gently used products. Our goal is to ensure your beauty routine remains sweet and stress-free.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging to prevent damage during transit, ensuring all safety seals and promotional materials are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.