Frequently Asked Questions
Everything you need to know about your Syrup® glow.
Are Syrup® Cosmetics products cruelty-free?
Absolutely. We are 100% cruelty-free and never test our formulas or ingredients on animals. We believe beauty should be kind.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their glow sooner.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return gently used products within 30 days of delivery for a full refund, minus shipping costs.
Do you offer international shipping?
Yes, Syrup® Cosmetics ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey to your door.